The guide no manager can afford to be without!
Knowledge Workers are the innovators, designers and marketers of your company’s products and services. They are the highly paid strategists, executives, and IT specialists whose ideas and expertise fuel your success. But are they delivering their best performance?
Leading knowledge management and process innovation expert
Thomas Davenport shows you how to:
· Identify your company’s most crucial category of knowledge workers
· Choose appropriate interventions and performance measures
· Use computers to mediate and structure knowledge work
· Select the most effective technology
· Understand the value of social networks and facilitate their use
· Structure the physical environment to maximize productivity
“ If your job is to ‘manage’ any of the 36 million Americans who find, create, or package knowledge for a living, you need to read this book.”
-Carla O’Dell, PhD, President, APQC
“ Finally, the long-awaited book on knowledge workers: who they are, what they do, how essential they’ve become, and how to harness and deploy their consequential talents. It will soon become the classic work on knowledge management. ”
-Warren Bennis, Distinguished Professor of Business at USC and coauthor of Geeks and Geezers
Thomas Davenport holds the President’s Chair in Information Technology and Management at Babson College. He is Director of Research for Babson Executive Education, an Accenture Fellow, and author, coauthor, or editor of nine books, including Working Knowledge: How Organizations Manage What They Know (HBS Press, 1997).
Author : Stephan Schiffman
Mike Ferreri
Published By : Listen & Live
Duration : 3 hours
Type : Sales Training and Development
Download Price : $19.95 $17.96
Noted sales trainer, Stephan Schiffman, the famous master of cold calls and sales techniques, provides bite-sized tips on correcting common sales problems. More info...
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Author : Ken Blanchard
Brian Corrigan
Published By : Harper Collins US
Duration : 2 hours
Type : Management Training and Development Time Management
Download Price : $18.00 $12.95
Explore one of the most common and insidious problems - procrastination. More info...
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Author : Roger Fisher, William Ury, Bruce Patton
Murphy Guyer
Published By : Simon & Schuster
Duration : 5 hours 25 minutes
Type : Personal Growth Training and Development
Download Price : $17.95
Getting to Yes is a straightorward, universally applicable method for negotiating personal and professional disputes without getting taken -- and without getting angry. More info...
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Author : Joe Vitale
Joe Vitale
Published By : Gildan Media Corp.
Duration : 6 hours
Type : Success Training and Development
Download Price : $24.98
With quiet humor and tender encouragement, Vitale shows you how easy it is to let yourself love, heal, prosper and grow. More info...
Written By : Pete McCarthy
Narrated By : Pete McCarthy
Hodder & Stoughton Audiobooks
Length : 2 hours
Type : Autobiography Biographical Travel
Price : $16.75
The audio of the million-selling book - Pete McCarthy's hilarious journey in search of his Irish roots.
McCarthy's tale of his hilarious trip around Ireland has gained thousands of fans all over the world.
Pete was born in Warrington to an Irish mother and an English father and spent happy summer holidays in Cork. Years later, reflecting on the many places he has visited as a travel broadcaster, Pete admits that he feels more at home in Ireland than anywhere. To find out whether this is due to rose-coloured spectacles or to a deeper tie with the country of his ancestors, Pete sets off on a trip around Ireland and discovers that it has changed in surprising ways.
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